Faq

Faq2022-07-27T13:16:18+00:00

FREQUENTLY ASKED QUESTIONS

Here you can find answers to all the questions about our service

Why Direct Care?2022-07-27T12:54:04+00:00

The current health system is broken. The traditional health care model buries doctors in busy work, promotes fragmented care and neglects the role of overall health and wellness care. I created a direct care dermatology practice so I can put the health of my patients first.

What is a Direct Care Practice?2022-07-27T13:01:42+00:00

Each year there are additional complex rules and mandates in our healthcare system, creating more obstacles and creating less time to care for patients. Medicine has become impersonal and automated much like an assembly line. Direct care is a progressive medical care model that puts the doctor-patient relationship first by eliminating the burdensome rules and regulations created by insurance networks. All services must be paid in full at the time of service. Prices for all services are 100% transparent and available before the rendering of services.

What are the benefits of a direct care dermatology practice?2022-07-27T13:04:06+00:00

●All patients are welcome, regardless of insurance status
● Shorter wait times. Oftentimes, same week or next week appointments are available. We utilize longer appointment times to allow for personalized care.
● You will always see Dr. Jackson, a board-certified dermatologist who will provide customized care determined by her expertise, not dictated by your insurance plan. Experience Dr. Jackson’s personalized care combining medical dermatology, skincare and lifestyle strategies to achieve overall skin wellness.
● Transparent pricing may afford a less expensive visit for those with high-deductible plans and high co-pays. You will know the cost for your visit up front and you will not be surprised by bills that come weeks or months later.
● Less stress. Whether your visit is medical or cosmetic, Dr. Jackson can take care of you without worrying about what is or is not covered by insurance.
● Virtual appointments are available for convenience when appropriate
● The practice is intentionally small allowing us to offer a level of care and compassion that you deserve.
● For patients with insurance, use your benefits or HSA/FSA funds for medically necessary pathology, lab work, and prescriptions.

Can I submit my bill to my insurance company for reimbursement?2022-07-27T13:05:22+00:00

Yes. Upon request and a small fee for administrative time, we will provide you with an itemized and coded receipt that you can submit to your insurance company for possible reimbursement. Since we are not contracted with any insurers, we are “out-of-network” on all insurance plans. It is your responsibility to check with your insurance plan to determine if you will be reimbursed for out-of-network expenses. Government insurances such as Medicare and Medicaid do not allow a claim to be submitted.

Please note, while we are willing to provide insurance billing codes upon request, we do not guarantee reimbursement and will not communicate with your insurance carrier or benefits manager.

Is Direct Care Dermatology Affordable?2022-07-27T13:06:12+00:00

Appraising the value of our healthcare experience is very personal and different for each individual. At Skin Wellness Dermatology Associates, we focus on providing education, access, and a community to support healthier skin for a lifetime. Transparency in our fee schedule helps each individual make an informed decision about what fits into their healthcare value system.
A few things to consider:
● In the traditional insurance-based reimbursement system, the simple question, “How much will this cost?”, can be impossible to answer given the complexity of claims filing, denials, deductibles, co-insurance … and the list goes on!
● At Skin Wellness Dermatology Associates, all costs are transparent and available upon request.
● Skin Wellness Dermatology Associates accepts health spending and flex spending account payments for medical services.
● Patients with high deductible plans often benefit from the direct care model given inflated and itemized insurance billing and “add-on” fees, such as facility fees, which are prevalent across the healthcare system.
● Pathology and lab work is not performed in-house and patients may utilize their insurance (with the exception of Medicare HMOs) to pay for any necessary labs or pathology ordered during your visit.
● Skin Wellness Dermatology Associate offers a compounded medication formulary and other cost-saving options to get you the most affordable pricing on prescription medications.

What About Cosmetic Services?2022-07-27T13:06:40+00:00

Cosmetic services are billed under a separate fee schedule. A cosmetic consultation with Dr Jackson is required prior to any cosmetic procedure. During your cosmetic consultation, Dr Jackson will discuss your cosmetic concerns, review your treatment options, develop a treatment plan and provide you with fee quotations for services.  As always, payment is due at the time of service.

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